Solar Solve Customer Testimonials — What the Marine Industry Says About SOLASOLV®
At Solar Solve Marine, customer satisfaction has been the foundation of the business since Chairman John Lightfoot MBE founded the company in 1975. Nearly five decades later, the feedback received from vessel operators, installers, and procurement teams around the world continues to reflect that same commitment to quality, service, and reliability.
This post shares a selection of recent customer commendations received from across Solar Solve’s global customer base, alongside an update on the testimonials now published on the Solar Solve website.
Why Customer Feedback Matters at Solar Solve
Solar Solve encloses a feedback form with every order, packed inside the main packing case alongside all other order documentation. This gives installers the opportunity to comment on the product, the installation process, and any aspect of the order they were directly involved with.
Two to three weeks after delivery, a second feedback form is also emailed to the person who placed the order, giving them the opportunity to comment separately on the administrative aspects of order fulfilment including communication, processing speed, and documentation.
John Lightfoot MBE, Chairman of Solar Solve, reflected on the feedback process:
“We know one reason we don’t get a lot of forms back is because nothing goes wrong and so they are not needed for complaints. The other reason is that most people are too busy and whilst they would take time to complain about something, they are much less likely to tell a supplier how happy they were with the service received. After all, it is what they expect when placing the order.”
Despite the natural tendency for customers to respond only when something goes wrong, Solar Solve consistently receives positive feedback from across its global customer base. The commendations published on the Solar Solve website represent a genuine cross-section of the marine industry’s view of the company and its products.
Recent Customer Commendations
Twelve new customer commendations were recently added to the Solar Solve testimonials page, bringing the total published commendations to 285. The following are a selection from the most recent additions.
Singapore
Kok GL, a long-standing Solar Solve customer based in Singapore, wrote:
“Everything was very good and you cannot improve. We use Solar Solve because of the fast delivery and response, plus good pricing.”
This commendation is particularly valued because Kok GL is a regular correspondent who has sent consistently positive feedback over many years of working with Solar Solve.
Greece
A customer based in Vadam, Greece, commented:
“We chose Solar Solve because they are the best products on the market. We have a long time experience with your company. Everything was very good.”
Cyprus
Captain S, based in Cyprus, wrote:
“We found out about you because Solar Solve products were already installed on the vessel. We chose you because of the quality. Everything was very good. Keep on doing the great job.”
This commendation reflects one of Solar Solve’s most consistent sources of new business — vessel operators who discover SOLASOLV® screens already installed on a vessel and specify Solar Solve for their next order as a direct result of the product’s performance.
What These Testimonials Reflect
The three commendations above, alongside the 282 others published on the Solar Solve testimonials page, consistently highlight the same themes:
- Product quality that meets and exceeds the expectations of experienced marine professionals
- Fast delivery and reliable order fulfilment to ports and vessels worldwide
- Competitive pricing that reflects genuine value for a Type Approved, UK-manufactured product
- Long-term customer relationships built on consistent performance over many orders and many years
- Products already installed on vessels introducing Solar Solve to new customers through proven performance
These are not the comments of occasional buyers. The majority of Solar Solve’s customers are repeat customers, vessel operators, ship managers, and marine supply companies who have chosen SOLASOLV® screens again and again over the course of their working relationship with Solar Solve.
You can read all 285 published customer commendations on the Solar Solve testimonials page.
About SOLASOLV® Marine Sunscreens
SOLASOLV® anti-glare, heat-rejecting roller screens are the product behind every commendation on the Solar Solve testimonials page. Manufactured in South Shields, UK, and Type Approved by Lloyd’s Register, DNV-GL, and ABS, SOLASOLV® screens are installed at the navigation bridge and wheelhouse windows of ships, rigs, and cranes of all types and sizes worldwide.
SOLASOLV® Performance Specifications
|
Performance |
Rating |
|
Solar glare rejection |
Up to 93% |
|
Solar heat rejection |
Up to 87% |
|
UV light rejection |
Up to 99% |
|
Outward visibility |
Fully maintained and undistorted |
Solar Solve has supplied more than 200,000 Type Approved screens and blinds to over 20,000 vessels and specialist locations across 108 countries worldwide. You can explore the full SOLASOLV® product range on the marine sector page or view individual product specifications on the SOLASOLV® product page.
A Message From Solar Solve Chairman John Lightfoot MBE
John Lightfoot MBE, CMarEng, FIMarEST, Fellow of South Shields Marine School, concluded:
“Sincere thanks from all of the SSL Team to the nice people who take the time to respond with feedback.”
Solar Solve’s commitment to the marine industry is built on more than five decades of manufacturing, customer service, and continuous product development. Every commendation received is a direct reflection of the work done by the Solar Solve team in South Shields and by the company’s worldwide distributor network across 40 office locations on 6 continents.
Frequently Asked Questions
How does Solar Solve collect customer feedback?
Solar Solve encloses a feedback form with every order inside the main packing case. Installers can comment on the product and the installation process. Two to three weeks after delivery, a second feedback form is emailed to the person who placed the order, covering the administrative aspects of order fulfilment.
How many customer commendations has Solar Solve received?
Solar Solve has 285 customer commendations published on its website testimonials page, with new commendations added regularly as feedback is received from customers across its global customer base.
Why do Solar Solve customers continue to choose SOLASOLV® screens?
Based on the feedback received, customers consistently cite product quality, fast delivery, reliable communication, competitive pricing, and long-term trust built through multiple orders over many years as the key reasons they continue to specify SOLASOLV® screens for their vessels.
Where are SOLASOLV® marine screens manufactured?
All SOLASOLV® screens are designed and manufactured in the United Kingdom at Solar Solve’s factory in South Shields, Tyne and Wear. Solar Solve has been manufacturing marine anti-glare screens in South Shields since 1993.
What Type Approvals do SOLASOLV® screens hold?
SOLASOLV® marine screens hold Type Approval from Lloyd’s Register, DNV-GL, and ABS (American Bureau of Shipping). They are the only marine anti-glare screens in the world to hold simultaneous Type Approval from all three of these leading international classification societies.
Where can I read Solar Solve customer testimonials?
All 285 published customer commendations are available on the Solar Solve testimonials page at solasolv.com/testimonials/.
